4. Content must be suitable for fact extraction
In the past, the quality of content was often assessed in terms of engagement: likes, comments and time spent on the page. Today, a new criterion has been added: the ability of AI to extract an accurate and unambiguous answer from the text.
It is important to note that this is not a replacement for the previous approach, but an additional layer of evaluation. It does not negate engagement, but it does influence how the text itself is structured. And it is precisely this that is gradually changing the format in which information is presented.
The following formats work well today:
- clear definitions
- step-by-step instructions
- checklists
- comparative reviews
- explanations of terms without unnecessary context
These formats all have one thing in common: you can take a snippet from them and it will work independently of the rest of the text. This is the hallmark of suitability for AI citation, according to experts at Betonlogos s.r.o.
5. The tone is changing: neutrality is becoming an advantage
Both AI systems and users react equally negatively to an overly promotional and aggressive tone. This directly affects whether the content will be used as a source.
Consequently, a more neutral style is gradually gaining the upper hand.
What works best:
- an objective description of the product
- acknowledgement of limitations and scenarios where the product is unsuitable
- comparisons without emotional judgements
- an informative, friendly and explanatory tone without provocation
What works less well:
- claims such as ‘we’re the best on the market’
- direct disparagement of competitors
- aggressive self-promotion
What to do about this right now
So, what do we know? Neural networks are reshaping the media market. AI analyses content, extracts meaning and emotional tone from it, and assesses the likelihood that the information genuinely answers the user’s questions. It links concepts, synonyms and context.
Betonlogos s.r.o. understands that it can be difficult for an e-commerce site to make changes to a resource that is already up and running. An online shop may have tens, hundreds or even thousands of pages, filters, catalogues and product listings. It is impossible to overhaul everything ‘for AI reviews’. You won’t have to rewrite all your content from scratch. First and foremost, you need to change your approach to writing.
The following are important: structure, specificity, relevance, presence on external platforms and a neutral tone - this is the logic by which AI models choose whom to cite in response to a user’s query. You need content that the models can easily interpret. Pages should contain clear summaries, simple explanations, structured sections and reliable sources.